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So for companies with good products and services, social media will ultimately help them, if it's managed in such a way that any negative word-of-mouth is quickly dealt with.
The dicussion is certainly one worth having... ( safe travels to ya)
Dave
I think too many people suffer from "instant gratification" syndrom. They get one giant hit, or are overpromised the "wonderful power of Social Media" - that they expect even with a bad product or no news to get a lot of attention.
But, if used correctly, you'll get a great return on your investment. But this requires patience.
Those who say it's a waste of time must be defining social media marketing very narrowly, like the one guy who said, "all it is is social bookmarking."
Thanks for the comments~
~Jim
if the page where people lands has got social elements (people can contribute into it, for example comments), monitor the number of comments you receive, you will then be able to see the unique visitors/comments relation.
These are the few points I come across though there are a lot more to explore and share.